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March 25, 2021

ACH Disputes and the New ACH Rules for Warranty Claims

Webinar

1:00 pm - 2:30 pm CT
2:00 pm - 3:30 pm ET
8:00 am - 9:30 am Hawaii

Educational Package Plan Eligible

$175 Member/$350 Non-Member
Each Additional Member Phone Line is $35

Consumer and corporate ACH disputes are everyday occurrences in the ACH Network. Financial institutions must comply with both Regulation E and the ACH Rules when responding to account holder allegations of errors. Effective June 30, 2021, the Nacha Operating Rules will be limiting the length of time in which an RDFI will be permitted to make a claim against the ODFI’s authorization warranty. This session will detail the Rules changes and outline best practices for consumer and corporate account holder claims.

Our discussion will outline:

• Limitations on Warranty claims
• Regulation E requirements for consumer disputes
• Nacha Operating Rules right of adjustment
• The rights of corporate account holders
• Best practices and case studies

Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.

1.8 AAP & APRP Credits | CTP Credits May Apply

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