Complete Story
The Sound of ACH: Do-Re-Mi of ACH Basics for Branch and Call Center Staff
1.8 AAP/APRP Credits
Let’s start at the very beginning…. with ACH Basics! This session will provide your frontline staff with a non-technical overview of the ACH Network and provide answers to the most common questions asked by your account holders.
We will:
- Meet the lead actors in the ACH Network.
- Climb the mountains of transaction types.
- Discuss a few of my favorite things: Stop payments and WSUDs.
- Discuss (Non-Austrian) Government payments and much more!
This session is ideal for branch/call center staff, ACH operations staff, AAP candidates, and IT staff.
