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Consumer First: Regulation E for Debit Cards

1.8 AAP/APRP Credits

Regulation E protects consumers with debit cards. While it doesn’t always seem “fair” to financial institutions, it’s crucial to follow the specific timeframes and requirements for the investigative process. This session will detail:

• The definition of unauthorized;
• Consumer reporting timeframes;
• Completion of your investigations;
• Scenarios;
• Frequently asked questions

This session is ideal for ACH & Card Operations, Audit & Compliance staff, Frontline staff and AAP/APRP Candidates.

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