Road to Recovery: Return Requests and Reversals

We are currently living in the era of authorized credit push fraud…a.k.a. scams! As an ODFI, you must understand your rights and responsibilities to know what steps to take and to attempt to minimize unnecessary loss. RDFIs need to understand what is permissible and what is not. In this session, we will explore when to use a reversal and when to use a request for return of funds. This session will cover:

• Reversing files and entries
• Request for return of funds
• Case studies

This session is ideal for ACH Operations staff, AAP and APRP Candidates, and Audit and Compliance staff.

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