The Sound of ACH: Do-Re-Mi of ACH Basics for Branch and Call Center Staff

1.8 AAP/APRP Credits

Let’s start at the very beginning….  with ACH Basics!  This session will provide your frontline staff with a non-technical overview of the ACH Network and provide answers to the most common questions asked by your account holders.

We will:

• Meet the lead actors in the ACH Network.
• Climb the mountains of transaction types.
• Discuss a few of my favorite things: Stop payments and WSUDs.
• Discuss (Non-Austrian) Government payments and much more!

This session is ideal for branch/call center staff, ACH operations staff, AAP candidates, and IT staff.

Purchase Module